Bike Life Bicycle Shop ships across the United States and Canada, with free local pickup at our store in Ocoee, Florida. This policy explains where we ship, what it costs, and how long it takes. All prices and fees are shown in US Dollars (USD).
Shipping at a glance
- Where we ship: All 50 US states and Canada, where state and provincial law permits.
- Local pickup: Free, at 104 W McKey St, Ocoee, FL 34761.
- Parts & accessories shipping: Flat $9.95 per order.
- Complete bikes: Flat $75 freight per bike, due to size and weight.
- Free shipping: On orders over $99 (excludes complete-bike freight).
- Handling time: 1–2 business days.
- Transit time: 3–7 business days within the US; 5–12 business days to Canada.
- Carriers: UPS, USPS, and FedEx.
- Tracking: A tracking number is emailed when your order ships.
Free local pickup
Choose Local Pickup at checkout to collect your order free at our Ocoee store. We’ll email you when it’s ready. Most in-stock orders are ready the same or next business day during opening hours (Tue–Fri 10:00 AM – 5:00 PM, Sat–Mon 10:00 AM – 3:00 PM). Please bring your order confirmation.
Domestic (US) shipping
Parts and accessories ship at a flat $9.95 per order, and orders over $99 ship free. Complete bikes ship by freight at a flat $75 per bike because of their size and weight. We handle orders within 1–2 business days, and US transit is typically 3–7 business days depending on your location.
Canada shipping
We ship to Canada where provincial law permits. Canadian transit is typically 5–12 business days. Import duties, taxes, and customs fees are the responsibility of the customer and are collected by the carrier or customs at delivery; they are not included in your order total.
Order processing
- Orders are processed Monday–Friday, excluding holidays.
- You’ll receive a confirmation email at purchase and a tracking email when your order ships.
- Oversized or freight items may require a delivery appointment; the carrier will contact you.
Damaged or lost shipments
Inspect your order on arrival. If anything arrives damaged, keep the packaging and contact us within 7 days with photos and we’ll make it right. For lost or significantly delayed packages, contact us and we’ll open a trace with the carrier.
Questions
Call (321) 222-0110 or email support@bikelifebicycleshop.com.